RNEW is an Electrical Wholesaler and Lighting Specialist based in the heart of the Lake District, led by husband and wife; Natalie and Ryan Taylor.
In November 2016 the adventure began when Ryan and Natalie decided to launch their own business from home. It was a step into the unknown but one which was taken with confidence; Ryan had worked for a number of years within the Electrical Wholesale Industry, Natalie had expertise in retail and they both recognised that Windermere was lacking a wholesale and lighting specialist to service the hospitality industry and local contractors.
So from the comfort of their own home, RNEW was launched, the living room became the office, the porch became the delivery warehouse and the kitchen became the break room and meeting room. Suddenly RNEW was a fully operational business.
Very quickly customer orders filled our porch and one day when Natalie physically couldn’t get through the door, enough was enough, we had to find our very first premises. Units 1 and 2 college road, Windermere became the Rnew home. It was set in a great location and most importantly had some very sought after parking.
Once opened, RNEW grew fast through word of mouth and customer trust, many customers that had been with Ryan previously followed him upon news of his new venture and this gave RNEW what it needed to take another step forward - deliveries.
It was important to both Ryan and Natalie that customers felt like they were always the priority customer and a part of the RNEW family, and therefore a delivery van allowed the team to go above and beyond offering 24/7 delivery to ensure materials were delivered in the shortest of timeframes. Even if that meant a trip to the northern point of Scotland!!!
With delivery now covering everywhere from the south lakes and beyond, the hospitality industry became a big part of the RNEW customer base with the likes of the Daffodil Hotel, Langdale Hotel and Scotlands Strathmore Hotels Chain all becoming valued customers.
Soon after though customers discovered RNEW’s offering in Lighting designs, and as the months went by they became more sought after with personal home projects, property refurbishments and hospitality all wanting a lighting design service. In 2019, the new Bowness-on-Windermere venue - Boaters Bar - approached Ryan for this service and the outcome was spectacular.
Alongside hospitality projects, a large number of personal home projects began to approach RNEW for advice and guidance, Natalie and Ryan recognised that within Windermere and the surrounding area there was a lack of retail stores which provided a large lighting showroom with a team that provided hassle-free and honest advice.
We no longer wanted to take customers through catalogues or images online. We wanted them to physically see our ideas, our suggestions and their next eye-catching light that would be within their home for a long while. We knew we had to take another next step forward
After a number of years of growth and further requests for lighting designs, lighting products and a passion from both Natalie and Ryan to provide easy, helpful, no-hassle support and advice they made the decision to partner with FAB Home Interiors and launch their first lighting showroom within FAB HOME KENDAL (on the A591 just outside of Stavely), some say it’s the biggest lighting showroom in the Lake District - you’ll have to visit to see for yourself.
The showroom allows people to see lighting which brightens every room and there is a huge selection of lighting displayed; Bathroom, Outdoor, Pendants, Chandeliers. It’s all there to see, and if you don’t find what you're looking for our team will do our best to find the right light with our suppliers.
Over the last 4 years RNEW has gone from strength to strength supporting customers across the Lake District, Cumbria and beyond in a wide variety of projects; whether that be interior decorative lighting for a home project to advising hotels and hospitality venues on lighting designs, heating, entertainment or working with local electrical firms on new build housing, redevelopments or refurbishments. It’s been a busy few years.
Everything is based on the satisfaction and experience of each customer to ensure that everyone from contractor or hotelier and DIYer to general pubic all feel apart of the RNEW family.
We’d just like to say THANK YOU to every person that has supported us, to everyone that has walked through our door and every person that has liked, shared, spoke about or recommended RNEW. We look forward to the future, to working with you and your friends again and we wish you all the very best health and happiness.